PROJECT EVALUATION AND PERFORMANCE OF NGO PROJECTS IN NAIROBI CITY COUNTY, KENYA
Keywords:
Project Evaluation, Process Evaluation, Outcome Evaluation, Performance of NGO ProjectsAbstract
NGO projects are initiatives or programs undertaken by non-profit organizations aimed at addressing specific social, environmental, economic, or humanitarian issues. Non-governmental organizations (NGOs) in Nairobi City County face a range of challenges that hinder their effectiveness and sustainability. The general objective of the study is to determine the effect of project evaluation on performance of NGO projects in Nairobi city county, Kenya. Specifically, the study sought to investigate effect of process evaluation and outcome evaluation on performance of NGO projects in Nairobi city county, Kenya. This study was guided by Theory of Change (ToC) and Goal-Setting Theory. This study used a descriptive research design. This study targeted the NGOs operating in Nairobi County with the highest utilization of funds. According to NGO coordination board, there are 12162 registered NGOs operating in Kenya. This study targeted the NGOs with the highest utilization of funds. According to the sector report of 2021/2022, there are 100 NGOs operating in Nairobi County who recorded the highest utilization of funds during the year operating in different thematic areas. All the implementing staff employees from 100 NGO's operating within Nairobi County with the highest utilization of funds comprised the target population. The NGO’s were the primary sampling units and the employees who are directly involved in implementing the projects formed secondary sampling units. The study’s primary data was obtained using semi-structured questionnaires. The researcher carried out a pilot study to ensure the data collection tool is reliable and valid. Quantitative and qualitative data was generated from the closed-ended and open-ended questions, respectively. Qualitative data was analyzed on thematic basis and the findings provided in a narrative form. Before the data can be analyzed, the researcher ensured the data was checked for completeness, followed by data editing, data coding, data entry, and data cleaning. Inferential and descriptive statistics was employed for analysis of quantitative data with the assistance of Statistical Package for Social Sciences (SPSS version 25). Data analysis was done using descriptive statistics and inferential statistics. Inferential data analysis was conducted by use of Pearson correlation coefficient, and multiple regression analysis. The study results were presented in tables and figures. The study concludes that process evaluation and outcome evaluation has a positive and significant effect on performance of NGO projects in Nairobi city county, Kenya. Based on the findings, the management of NGOs in Kenya should enhance process evaluation mechanisms by monitoring fidelity to project plans, ensuring broad reach among target beneficiaries, and promoting active stakeholder engagement to improve the effectiveness and performance of NGO projects.
Key Words: Project Evaluation, Process Evaluation, Outcome Evaluation, Performance of NGO Projects
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