INFLUENCE OF TELECOMMUTING ON EMPLOYEE ENGAGEMENT LEVELS IN COMMERCIAL PARASTATALS IN KENYA
Keywords:
Telecommuting, Employee Engagement Levels, Information Systems, Job RoleAbstract
The general objective of the study is to examine the relationship between telecommuting and employee engagement levels in commercial parastatals in Kenya. The specific objectives were as follows; to establish the effect of Information Systems on Employee engagement levels in commercial parastatals in Kenya and to examine the effect of job role on Employee engagement levels in commercial parastatals in Kenya. The study was anchored on the following theories namely; Technology Acceptance Model (TAM) and Role Theory. The focus of this study was the employees of this commercial parastatals in Kenya. The focus of this study was the staff members of commercial parastatals in Kenya who formed the target population. According to the Kenya National Treasury (2024), Kenya has a total of 248 parastatals, with 46 categorized as commercial. The remaining parastatals are involved in providing public services, such as universities, national referral hospitals, and water development agencies. The study adopted stratified sampling technique in selecting participants. This study used а structured questionnaire as data collection tool to collect both qualitative and quantitative data. The research utilized an adopted questionnaire as the data collection tool to ensure that the questions were аppropriаte for the study. A pilot test was done in order to examine the requisite requirements that are necessary for the study. Data analysis was undertaken in two methods by use of SPSS. First, descriptive statistics was undertaken which involved computation of means and standard deviations for observations about variables. The study examined the impact of Information Systems and Job Role on employee engagement in commercial parastatals in Kenya. The results indicate that organizations that actively invest in Information Systems such as fostering idea generation, supporting research and development, and promoting a risk-taking culture experience higher employee engagement, as evidenced by strong positive correlations and significant regression coefficients. Job Role clarity and alignment also play a crucial role, with firms that implement strategic adaptations and redefine their business structures reporting improved employee engagement levels. To enhance employee engagement levels in commercial parastatals in Kenya, organizations should invest in robust Information Systems that promote knowledge sharing, innovation, and collaboration. This can be achieved by implementing digital platforms for idea generation, encouraging continuous learning, and allocating resources for research and development.
Key Words: Telecommuting, Employee Engagement Levels, Information Systems, Job Role
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